How to Send Luggage from Kyoto Station to RESI STAY (Hands-Free Kyoto Sightseeing)
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Want to walk around Kyoto from the moment you arrive, without a heavy suitcase? KOMATSU delivers and stores luggage inside Kyoto City. This guide shows how to send luggage to RESI STAY, a brand with several properties in Kyoto. RESI STAY is a stay KOMATSU has delivered to before. Location and conditions differ by property, so please also read the guide for the property you booked.
1. Where the hotel is and how to get there
A brand of apartment-style stays that blend into the neighborhood, with several properties in Kyoto (from the official list of properties)
Location, nearest station, front desk, check-in and check-out times and how luggage is received differ by property. Please check the guide for the property you booked.
The official site has a page about reception counters. Please check the details for your property.
What the hotel offers
Brand-wide facts from the official website:
Apartment-style stays that blend into the neighborhood, with more than 20 properties in Kyoto
Some properties have kitchens and laundry equipment, which suits longer stays
Many large rooms for five or more guests, for families and groups
You can choose by conditions such as whole-house rental, within a 5-minute walk of a station, or in-room laundry
KOMATSU's view of this hotel
Properties are in different places, so no distance is given here. Please ask your property beforehand when someone will be there to receive luggage.
2. Getting there from Kyoto Station and other areas
It depends on the property. Check the nearest station in the official list and a map app. For getting around the city, there is a Kyoto City subway and bus one-day pass. Check the latest official information for prices and where to buy it.
3. How to send your luggage with KOMATSU
KOMATSU is a luggage delivery and storage service inside Kyoto City. Requests are accepted from 6:00 to 23:00, seven days a week.
Send a request through the booking form or LINE. The booking form lets you pick a time between 7:00 and 18:00, every 15 minutes.
Our staff reply to confirm. Your booking is confirmed only at this point. Sending the form alone does not confirm it.
Hand over your luggage at Kyoto Station. If you arrive by train (Haruka, JR or Shinkansen), meet in front of Kyoto Theatre at the Central Exit on the north side. Do not use the Hachijo Exit on the south side. If you arrive by airport limousine bus, meet in front of Hoshino Coffee. Before you arrive, send us your train time, your estimated arrival time and a photo of your luggage.
By the time you reach the stay, your luggage is there.
Rates: same-day delivery is 900 yen per bag (the 5th bag is free, from the 9th bag it is 700 yen per bag, and the 10th bag is free). Next-day delivery is 1,200 yen per bag and delivery two days later is 1,500 yen per bag (one bag free for every five). No advance payment is required. Payments made online cannot be refunded. You can choose a delivery time up to 18:00 on the same day.
When we deliver to your accommodation, you send a screenshot of your booking confirmation (guest name and booking number) later.
KOMATSU delivers within the delivery area inside Kyoto City (shown on a map on our site). If you are not sure your property is inside it, ask us before you book. Please also ask the property beforehand how it receives luggage.
Booking page: https://www.kyotoluggage.com/booking
WhatsApp: https://wa.me/message/HWUD2E7SWFLKL1
4. Things to do near the hotel
The surroundings differ by property. Please check the area guide of the property you booked.
teamLab Biovortex Kyoto: about a 7-minute walk from the Hachijo East Exit of Kyoto Station (official). The next section shows how to plan your arrival day.
5. Arrival-day plan: luggage with KOMATSU, teamLab in the morning
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No trip to the stay just to drop your bags. You get your whole arrival day for sightseeing.
Arrive at Kyoto Station in the morning. Hand your luggage to KOMATSU in front of Kyoto Theatre at the Central Exit (north side).
Walk to teamLab Biovortex Kyoto without your bags. It is about 12 minutes on foot from Kyoto Theatre (Google Maps, approximate).
Enter with a timed ticket. teamLab says the average visit is more than 2 hours 30 minutes.
Spend the afternoon sightseeing. We deliver your luggage to the stay. The delivery time is arranged when we confirm your booking.
In the evening, head to the property you booked. Check the route on a map app.
teamLab's official guide says luggage 50 cm or longer cannot be taken inside. A large suitcase can be left with KOMATSU first. Opening hours are 9:00 to 21:00 (last entry 19:30; these can change). The official site says tickets cannot be canceled after purchase. Please check teamLab's latest information on umbrellas, luggage storage and closing days.
The linked page may open in Japanese. Please check the ticket terms on Klook and in teamLab's latest information. If you would hand over your luggage late morning or in the afternoon, message us on LINE before you book.
Options for mobile data (SIM/eSIM) are also collected on our arrival-day page. Check each provider's latest information for prices and terms.
6. Booking your stay
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RESI STAY's own website also has a rates and booking page. Check each booking site for current rates and conditions.
7. Please note
KOMATSU's pickup, storage and delivery have no compensation or insurance.
Do not put these in your luggage: valuables, cash (other than the delivery fee), ID such as your passport, smartphones, chargers, power banks, medicine, and anything worth more than 50,000 yen. Carry them yourself.
Items we cannot handle: sharp items without a protective case, dangerous liquids or substances, animals and plants.
How the property receives or holds luggage follows its own rules. They are separate from KOMATSU's conditions.
掲載内容の修正・削除をご希望の施設の方は、こちら(komatsu@kyotoluggage.com)までご連絡ください。
If you are a property owner and would like any listing detail corrected or removed, please contact us at komatsu@kyotoluggage.com.
See RESI STAY Kyoto properties and current prices on Booking.com
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